Using Your Prepaid Account
Getting started with your ICS Prepaid account
Parents and students can deposit money by visiting the ICS cashier or student store. For fastest service, bring the ICS Student ID for the initial deposit. Please make sure to collect a receipt.
Each student has an individual account; joint family accounts are available upon request by emailing prepaid.service(at)icsaddis.edu.et.
Deposits and Receipts
Deposits can be made in birr only at the ICS cashier or student store. The minimum deposit amount is 100 birr and the maximum deposit amount is 4000 birr. A receipt will be printed at the time of deposit; account owners should verify the receipt amount is correct at time of deposit.
Visit ICS Cafeteria or Snack Bar/Area
When a student is ordering food in the buffet/snack window, she/he will scan her/his ICS ID card at the cashier, the cashier verifies her/his picture and the student collects the receipt. Scan and go…no waiting for money to change hands.
Scan ICS ID
Each cashier in the ICS cafeteria and snack window has a computer equipped with a scanner and VAT receipt printer. When the student scans the ID card, the amount of the purchase will be deducted and a mobile and/or email alert will go to parent’s mobile or student’s mobile if there is a number on file. Alerts can be turned off and on by using a mobile command – see list of commands below.
Each cashier is responsible for verifying the identity of the customer by comparing the screen photo with the customer.
Each customer will receive a VAT receipt at the time of the order. At the snack window, this receipt is used to pick up food.
Account Alerts via Mobile phone and Email
Students’ prepaid accounts and account alerts are linked to their parent’s mobile number and/or email. This is set as “Parent 1”, the first parent listed in the ICS Directory. If this is NOT the appropriate parent for account alerts, please send an email to prepaid.service (at)icsaddis.edu.et and tell us which parent and which mobile number to use. Account alerts are sent when there is activity on the account (deposit or charge) and when there is a low balance (150 Birr). Students can also receive alerts by providing their mobile numbers to prepaid.service(at)icsaddis.edu.et. Alerts can be customized by individual account; please see “Managing Your Prepaid Account”.
The following mobile commands are available within the Prepaid system:
HELP – provides the list of available mobile commands for the Prepaid system
BAL – request for your prepaid account balance
STM – request for an account statement which includes the past 5 transactions
ALERTOFF – turns account alerts off for the mobile phone that the command is received from.
PREORDER – request to preorder food; students can preorder lunch to avoid waiting in the cashier line. Click here for Preorder instructions.
You can also use the Pre-order feature using your Mobile SMS, which means that you can send your lunch order to the ICS cafeteria.
1.Setup “ICS Prepaid Service” in your mobile address book; 0930-097-395.
2.Send an SMS/text to “ICS Prepaid Service” with the following information:
- PREORDER – this is the mobile KEYWORD command that you must use.
- Time you want the order delivered – be very specific – do not put High School Lunch, put 1:00 PM.
- Food that you want – this is FREE-FORM TEXT so again, be specific, put everything that you want.
Sample Preorder Text:
PREORDER Cheeseburger with ketchup and mustard with french fries. Time is 1:00 PM.
3.Pick-up your food at the table just next to the snack bar at the appropriate time. Your receipt will be with your food. At this point, your prepaid account has been charged so no need to visit the snack window to pay.